Data deletion

If you are a business using the service

1. Disconnect your WhatsApp number in your inbox settings, or remove our app from your Meta business (Business Settings, then Apps or Integrations).
2. Email support@highimpct.com from your account's email address with the subject "Delete my data", and say whether you want everything deleted or only certain data.

We confirm within 3 business days and delete your messages, contacts and access tokens within 30 days, except records the law requires us to keep, such as billing.

If you messaged a business that uses our service

That business controls your messages, so please ask them first. You can also email support@highimpct.com with the WhatsApp number you used and the name of the business. We will pass your request to the business and help them act on it, and we confirm to you when it is done.

If you removed our app from Facebook

When a business removes our app in its Meta settings, we stop receiving its messages and delete the access token we held. Messages already stored are deleted within 30 days unless the business asks us to keep them for an export first.

More detail is in our messaging privacy policy.

Last updated 28 October 2026. Related: Messaging privacy policy, Messaging terms of service, Data deletion.